Customer Service.

What does the boho potato do? >>

the boho potato creates chique laptop cases. blah blah blah this is some more text, yes some more.

ORDERING >>

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DELIVERY >>

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RETURNS >>

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How can I get in contact with the boho potato? 

You can use our email, the contact form or our social channels to get in touch. The boho potato is happy to help! 

EMAIL – info@thebohopotato.com 

SOCIAL MEDIA  Instagram, Facebook, Pinterest


What does the boho potato do? 

The boho potato creates fashionable laptop bags. The brand stands for stylish clutches which protect your laptop and give your outfit the perfect look.


Where is the boho potato located? 

The boho potato is located in Zurich, Switzerland. 

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Ordering. 

What payment methods does the boho potato accept?

The boho potato accepts Visa, Master Card, American Express and Apple Pay


Can I make changes to my order after purchase? 

Yes you can change your order by getting in contact with the boho potato as soon as possible. If your bag has already been shipped you will need to return before we can update your order. 


How do I know the color and size selected are in stock? 

The boho potato online shop indicates during the selection process if a size or color are not in stock. 


How do I know the color is back in stock?

Please leave your email address. As soon as an item is back in stock you will be notified by the boho potato. 

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Returns.

How can I return a product?

We all change your minds. Of course you can return your bag. Please contact us with the contact form to let us know if you would like another size or color. Send our bag back to: Leonie Grob, Langstrasse 18, 8004 Zürich. If you don't indicate another size or color we will issue a refund after the receipt of the bag. 


How long can I return a product? 

To return your bag, you need to send it back within 30 days. 

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Products & Sizes.

What material is used for the products?

The boho potato the classic, the basic and the comic bags are made of PU leather (90% polyurethane, 10% others). The bohemian bags are 100 % cotton. No animal products are used in our bags. 


What sizes does the boho potato offer? 

The boho potato offers the following sizes: 

11" – 21 cm x 32 cm – perfect for the macbook air 11" and the macbook air 12"

13" – 25 cm x 36 cm – perfect for the macbook pro 13" or the macbook air 13"


Can I get my laptop bag in another size? 

Currently no other sizes are available. A bag for business laptop sizes is in planning. 


How do I take care of my the boho potato laptop case? 

Please do not wash your case. You can easily clean your case with a dry or wet towel. 

Delivery.

To which countries does the boho potato ship? 

The boho potato ships worldwide.


How much is the delivery cost? 

The following delivery cost apply: 

SWITZERLAND  free shipping 

EUROPE  5.90 CHF

REST OF THE WORLD  10.90 CHF


Do I have to pay additional custom fees? 

Yes,  please be aware that additional custom charges might apply if you are ordering outside of Switzerland.


How long does it take until my product gets delivered?

The below numbers are indicators, actual shipment times might be impacted by custom clearance. 

Switzerland – approx. 3 - 5 business days

Europe – approx. 5 - 10 business days

Rest of the World  up to 20 business days


If you have additional questions, please contact the boho potato. We are happy to help.